According to Anthropic's official statement, on November 13 at 17:58 UTC+8, Claude.ai, Claude Code, and platform.claude.com experienced elevated error rates, preventing some users from logging in. The outage affected four services: Claude.ai, Claude Console (platform.claude.com), Claude Code, and Claude Cowork. Anthropic said the incident is under investigation and has not yet disclosed the root cause or estimated recovery time, pledging to provide updates as soon as possible.

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