According to PANews, Coinone's outsourced customer service server was breached on Nov 12, exposing personal information from users who contacted customer support. Leaked data may include phone numbers, names, email addresses, birth dates, bank account details, passwords, resident registration numbers, ID issuance dates, home addresses, wallet addresses, and transaction IDs (TXID), depending on each user's inquiry history. Coinone confirmed that only users with support inquiries were affected and that member accounts, trading systems, and virtual asset wallets remain uncompromised. The company has blocked related IP addresses and reported the incident to South Korean authorities, including the National Internet Development Agency, Personal Information Protection Commission, and Financial Supervisory Service.

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