According to Gopax, the exchange's deposit/withdrawal and trading services have remained restricted for five consecutive days since November 6, with no specific restart time yet announced. A company representative told Digital Asset on November 11 that management is deliberating on the timing, noting the restrictions will not be maintained through the end of the year. The exchange initiated the restrictions after receiving a extortion email claiming to be from a hacking group. The company stated the measure prioritizes customer asset protection amid recent security concerns.

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