Otter AI announced Tuesday its multilingual expansion, adding support for 27 new languages and introducing a multilingual transcription feature that automatically detects and follows language switches during meetings. The expansion brings Otter's total language support to 31, addressing language barriers that complicate meetings and collaboration for global teams. The update is part of Otter's broader expansion into workplace AI tools following its $320 million funding from General Catalyst.
Otter AI Introduces Automatic Language-Switching Transcription
The new multilingual transcription feature automatically detects language changes and continues transcribing without requiring users to adjust settings. A call could move from English to Korean to Portuguese, with Otter following the conversation throughout. An Otter spokesperson told TechCrunch the feature aims to break down language barriers so any company, regardless of location, can build a system of record for voice AI communication decisions.
Otter AI Rolls Out 27 New Languages in Phased Release
Thirteen of the new languages are available now: Mandarin Chinese, Korean, German, Italian, Cantonese, Portuguese, Russian, Indonesian, Malay, Dutch, Turkish, Vietnamese, and Polish. The remaining 14 languages are coming soon and include Swedish, Danish, Finnish, Arabic, Hindi, Thai, Hebrew, Norwegian, Greek, Macedonian, Persian, Czech, Hungarian, and Romanian. This represents Otter's largest language expansion to date.
Otter AI Trains Speech Models Using Public Datasets
The newly added languages run on Otter's own speech models. The company trained them using publicly available datasets and worked with native-speaking volunteers to review transcripts and check accuracy.
Otter AI Expands Workplace AI Tools with Work Mode and Live Assist
Otter recently introduced Work Mode, which uses meeting history and connected apps to help users prepare for upcoming calls. The feature pulls information from previous customer conversations, outstanding action items, notes from teammates' similar calls, and recent Google Drive files. Another recent addition is Live Assist, which provides real-time coaching during meetings by analyzing the conversation and offering relevant suggestions based on what has already been discussed and what is happening in the moment.
FAQ
What new feature did Otter AI announce for multilingual meetings?
Otter AI announced a multilingual transcription feature that automatically detects language changes and continues transcribing as speakers switch between languages during the same meeting, without requiring users to adjust settings.
How many languages does Otter AI support after this expansion?
After adding 27 new languages, Otter AI supports 31 languages in total. Thirteen languages are available now, including Mandarin Chinese, Korean, German, Italian, Cantonese, Portuguese, Russian, Indonesian, Malay, Dutch, Turkish, Vietnamese, and Polish, with 14 additional languages coming soon.
