According to SafePal's official support account, on October 10, the wallet provider advised users to verify three security measures amid reports of fund losses linked to devices sold by distributor CryptoBilis. The recommended checks include verifying device authentication during initialization, confirming the first activation date in the app, and inspecting anti-tamper packaging seals. These mechanisms help users identify tampered or previously used devices. If any irregularities are detected, users should discontinue device use and contact SafePal support through its official website or app.

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