The Gate TR Trading Fee Cashback Coupon allows users to reclaim a portion of the trading fees incurred from their transactions. Fees generated from eligible trades during the coupon’s validity period are refunded based on the coupon’s cashback rate and remaining balance. Refunds are transferred to the user’s spot account by 23:59:59 (UTC+0) the following day.
To be active, the coupon must be manually activated. Only one coupon can be active at a time. Once expired, the remaining balance of the coupon becomes invalid.
How to Check Your Cashback Coupon
Mobile App:
Home → Tap profile avatar (top left) → “Coupons” → “All” or “Trading Fee Cashback Coupon”
Web:
Click profile avatar (top right) → “Coupons” → “All” or “Trading Fee Cashback Coupon”
How to Use a Cashback Coupon
- Select the coupon you wish to use and click “Activate.”
- Once activated, fees from eligible trades during the coupon’s validity will be refunded.
- If trading occurs on the same day as activation, only trades up to 23:59:59 of that day are eligible for refund.
- Refunds are issued in USDT and transferred to your spot account.
How to View Refund History
Mobile App:
Home → Assets → Spot → History → “Filter” → “Coupons - Trading Fee Cashback”
Web:
Assets → Trade History → Spot → “Filter” → “Coupons - Trading Fee Cashback”
Click on “Usage History” to see daily refund details of the activated coupon.
Notes:
Each coupon has its own cashback percentage, maximum balance, valid markets, and duration. The total refund cannot exceed the remaining coupon balance.
Refund Calculation Formula & Examples
Formula:
Refund Amount = Net Daily Trading Fee × Cashback Percentage
(Net trading fee = actual fee after VIP discount and point deductions)
Example 1
09:00: 10 USDT trading fee
10:00: Activated coupon (50% cashback, 200 USDT balance, valid for 3 days)
14:00: 20 USDT fee
16:00: 60 USDT fee
Refund:
Trade A: 0 USDT (coupon not active)
Trade B: 20 × 50% = 10 USDT
Trade C: 60 × 50% = 30 USDT
Total: 40 USDT
Remaining Coupon Balance: 160 USDT
Day 2:
Trade D: 200 USDT fee → 50% cashback = 100 USDT
New Balance: 60 USDT
Example 2
Coupon: 60% cashback, 100 USDT balance, valid 3 days
Trade: 300 USDT fee
Calculation: 300 × 60% = 180 USDT → Max refund: 100 USDT
Coupon Rules
- Coupons must be manually activated. Only one coupon can be used at a time. Expired coupons lose remaining balance.
- Refunds are processed only if the amount exceeds 0.0000000001 USDT.
- No refund can exceed the coupon’s balance.
- Multiple daily trades are consolidated into a single refund.
- Only trades in eligible markets qualify for refunds.
- Fees from trades in other currencies are converted to USDT for refunds.
- Coupons are non-transferable and non-withdrawable.
For any issues, feel free to contact destek@gate.com.tr. You can also use the Gate TR app: go to your profile and tap the microphone icon in the top right to reach the Help Center and speak with a support agent.
You can also submit feedback through our Suggestions & Feedback page to win rewards!
