Gopax, a South Korean digital asset exchange, continues service restrictions for a fifth day as of Nov 11 (Korean time), with no specific resumption timeline determined. The exchange suspended deposits, withdrawals, and trading services starting Nov 6 after receiving a blackmail email from alleged hackers. The prolonged restrictions follow a personal information breach that occurred less than one month prior, with management citing customer asset protection as the primary reason for the strong measures.
Gopax Suspends Services for Fifth Consecutive Day
Gopax halted digital asset deposits and withdrawals on Nov 6 at 2:55 PM following receipt of a blackmail email from parties claiming to be hackers. The exchange expanded restrictions at 3:53 PM the same day, suspending trading services and canceling all outstanding orders. As of Nov 11 (Korean time), these service limitations remain in effect.
Exchange Official Confirms No Specific Resumption Date
A Gopax official told Digital Asset on Nov 11 (Korean time) that no specific resumption timeline has been established. "Management is deliberating the decision at the executive level," the official stated. The official added that the exchange does not expect to maintain restrictions throughout the entire year and will announce any changes in advance to avoid market disruption.
Security Threats Follow Recent Data Breach
The service restrictions stem from security concerns following a recent personal information breach. "We received the blackmail email less than a month after the data breach incident occurred," the Gopax official explained. The official stated that management assessed risks of consecutive incidents or potential attack scenarios that could escalate issues even if defended successfully. "Prioritizing customer asset protection led to these very strong measures," the official said.
Gopax Denies Additional Security Incident
Gopax maintains that the current service restrictions do not result from any new security breach. "Some have raised suspicions that these strong measures indicate another security problem occurred, but that is absolutely not the case," the official emphasized. The exchange characterized the restrictions as precautionary measures rather than responses to additional confirmed incidents.
FAQ
What triggered Gopax's service suspension on Nov 6?
Gopax suspended services after receiving a blackmail email from parties claiming to be hackers. The exchange halted deposits and withdrawals at 2:55 PM on Nov 6, followed by trading suspension at 3:53 PM the same day.
When will Gopax resume normal operations?
No specific resumption date has been announced as of Nov 11 (Korean time). A Gopax official stated that management is deliberating the decision and does not expect restrictions to continue throughout the entire year, with advance notice planned before service restoration.
