According to Ledger's service status page, the hardware wallet service experienced technical outages across 10 blockchain networks on November 12 around 6 a.m. KST, disrupting transfers, account additions, and balance inquiries for some users.
Affected networks included Arbitrum, Base, Metis, Moonbeam, BitTorrent, Moonriver, Polygon zkEVM, Neon EVM, Rootstock, and Hobnob. Ledger began recovery starting at 6:21 a.m. and completed restoration of all 10 networks by 6:26 a.m. The company did not disclose the specific cause or number of affected users.